It’s easy! First, place your order on our website. After your order is placed, email the front and back of your ID to budzoom.com@gmail.com. This is a one-time requirement—once your account is set up, you can manage it for future orders. Please ensure you provide both a phone number and an email address when placing your order.

You’ll need a valid ID (showing you’re 21+ or a medical patient), a phone number, an email address, and cash ready for payment.

We deliver exclusively to Big Bear Lake and parts of Big Bear City. Delivery typically takes 30–90 minutes, depending on location and schedule.

Yes! Pickup is available seven days a week until 9 PM, but it must be scheduled and approved in advance.

Pickup Location: We have a designated pickup area within Bear Valley, ensuring convenience for our customers.

How to Schedule:
To arrange an after-hours pickup, please use our live chat feature or email us at hello@budzoom.com.

Pro Tip:
To ensure a smooth experience, we recommend placing your order early or scheduling a subscription route for guaranteed pickup times.

Our subscription program for locals!

Essential Box ($99): Two bi-weekly Mystery Box deliveries, curated to your preferences, valued at $75 per box.

Premium Box ($149): Two bi-weekly deliveries, each valued at $100.

Elite Box ($199): Two bi-weekly deliveries, each valued at $150, with exclusive perks.

Subscriptions are $198 upfront to start. Contact us for more details and to sign up!

The One Timer is a curated gift box worth $299, available for $199. Perfect for tourists or locals looking for a special treat, it includes a mix of flower, edibles, concentrates, THC-infused drinks, and exclusive products.

We accept cash only. Please prepare the exact amount as drivers don’t carry change. Pre-approved payment options may be available for special circumstances.

Every order includes:
Eco-friendly 6x10 bubble wrap made from recycled water bottles.

Limited-edition sticker pack.

A curated free bonus gift tailored to your order.

Yes, all our products come with Certificates of Analysis (COAs) for transparency and safety.

If there’s an issue with your order, let us know by the close of business on the same day of delivery. Due to health and safety regulations, we cannot accept returns of opened products.

BudZoom is Big Bear’s only true delivery dispensary, offering THC-infused drinks, seltzers, syrups, magic mushroom gummies, flower, and concentrates.

What sets us apart: 
Subscription Services: Our Adventure Box Series offers curated Mystery Boxes tailored to your preferences, delivered bi-weekly at incredible value.

Curated Gifts: Every order includes two free gifts, eco-friendly packaging made from recycled water bottles, and a curated bonus item based on your order.

Bundled Services: Enjoy flexible delivery options, subscription routes, and exclusive access to premium and testing products.

If you have any questions about our products, subscriptions, or microdosing, we’re here to help!

Here’s how you can reach us:
Budtender Assistance: Available 24/7 to answer 95% of all questions and provide personalized recommendations tailored to your needs.

Live Chat: Accessible on our website from 9 AM to 7 PM daily for real-time assistance. For the fastest service, use the chat feature located at the bottom right corner of your phone or computer screen.

Text or Email Support: 
Text us at 909-375-0909 for quick updates or questions.

Email us at hello@budzoom.com to schedule a consultation, learn about subscriptions, or request detailed product information.

We’re dedicated to ensuring you have all the information you need for an exceptional experience with BudZoom.