Contact & About - BudZoom: Big Bear’s Trusted Delivery Dispensary
Contact & About - BudZoom: Big Bear’s Trusted Delivery Dispensary
Welcome to BudZoom
Welcome to BudZoom—Big Bear’s only true medical and recreational delivery dispensary. We specialize in offering high-end, locally sourced cannabis and magic mushroom products, combined with unmatched convenience, customer care, and education. Whether you’re looking for relief, relaxation, or recreation, BudZoom is here to elevate your experience.
We are proud to be your trusted partner in wellness, serving the Big Bear community with products and services tailored to your needs. From curated offerings to sustainability practices, we are dedicated to ensuring you feel confident, cared for, and informed every step of the way.
What We Offer
Locally Sourced Organic Cannabis
Our cannabis selection includes a wide variety of indica, sativa, and hybrid strains, all locally sourced from trusted farmers who prioritize organic cultivation practices.
Artisan Concentrates
- Sugar Wax: A rich, crystal-like texture known for its strong aroma and high potency.
- Batter: Smooth, creamy concentrate offering a flavorful and versatile experience.
- Crumble: A drier concentrate that’s easy to handle, perfect for dabbing or sprinkling on flower.
- Bubble Hash: A solventless concentrate made with ice water, prized for its purity.
- Hash Diamonds: High-potency THC diamonds crafted for experienced users.
- Live Resin: Retains the full spectrum of terpenes and cannabinoids for a rich, flavorful experience.
- Shatter: A glass-like concentrate known for its stability and high THC content.
- Rosin: A solventless concentrate made using heat and pressure, offering exceptional purity.
- Distillate: A refined, versatile concentrate often used in edibles and vapes.
- Budder: Whipped to a creamy consistency, offering a smooth and flavorful dab.
- CO2 Oil: A clean concentrate extracted using CO2, ideal for vaping.
Magic Mushrooms
- Microdosing Gummies: Perfect for controlled, consistent effects.
- Mushroom Chocolates: Combining taste and effectiveness for a balanced experience.
- Mushroom Vape Pens: Offering a convenient and effective alternative.
Edibles
Enjoy a range of high-quality THC-infused products designed for consistent dosing and exceptional flavor, including:
- Gummies
- Hard Candies
- Chocolates
THC-Infused Beverages
Our refreshing selection of seltzers, syrups, and drinks offers a discreet and enjoyable way to consume THC.
Vapes
Premium vape products featuring diverse strains and terpene profiles to enhance your experience.
Advanced Technology
All THC products utilize nanoemulsion technology, ensuring cannabinoids are absorbed directly into the bloodstream for faster, more effective results. This cutting-edge process enhances the overall experience, offering quicker onset and greater consistency.
Sustainability
We are committed to eco-friendly practices, including:
- Packaging made from recycled water bottles.
- Thermal printing to reduce waste.
- Minimizing our environmental footprint while maintaining product quality.
Hours of Operation
- Open Daily: 9 AM – 7 PM
- First Deliveries and Pickups: Begin at 10 AM
- Last Delivery: 7 PM (orders must be placed by 6 PM PST)
- After-Hours Pickup: Available until 9 PM, with prior approval and scheduling.
Delivery Area
We deliver exclusively to Big Bear Lake and parts of Big Bear City. We do not deliver to Sugarloaf, Baldwin Lake, or Irwin Lake.
How to Order
- Submit ID Verification: Upload a valid ID, driver’s license, or medical card to hello@budzoom.com.
- Provide Contact Information: Include your telephone number for updates and confirmations.
- Order Confirmation: Orders placed during hours will be confirmed within 15 minutes, with next steps provided.
Customer Support
- Budtender Support: Available 24/7 to assist with product selection and questions.
- Live Chat: Speak with a live person daily from 9 AM to 7 PM. If unavailable, an email will be generated to invite you back into the chat when live.
- Email Support: For additional assistance, email us at hello@budzoom.com.
Frequently Asked Questions
How do I place an order?
Upload a valid ID to hello@budzoom.com. Include your phone number for updates. Orders are confirmed within 15 minutes during business hours.
What do I need to order?
A valid ID, driver’s license, or medical card, plus your phone number for communication.
Where do you deliver, and how fast is delivery?
We deliver exclusively to Big Bear Lake and parts of Big Bear City. Delivery typically takes 30 to 90 minutes.
Do you offer after-hours pickup?
Yes! After-hours pickup is available seven days a week until 9 PM. Pickups must be scheduled and approved in advance. Please use live chat or email us at hello@budzoom.com to schedule.
What is The Adventure Box Series?
A subscription service offering bi-weekly curated mystery boxes of premium products. Choose from tiers:
- Essential Box ($99)
- Premium Box ($149)
- Elite Box ($199)
What is The One Timer?
A one-time curated gift box valued at $299, available for $199. Choose between Hiker or Snowboard versions tailored for Big Bear adventures.
What payment methods do you accept?
We accept cash only unless pre-approved payment options are arranged. Drivers do not provide change, so please prepare accordingly.
What do I get with my order?
Every order includes eco-friendly packaging, a limited-edition sticker pack, and a curated bonus gift based on your purchase.
Do you provide product details or lab results?
Yes, all products come with a Certificate of Analysis (COA) for quality and transparency.
What is your return or exchange policy?
Issues must be reported by the close of business on the day of delivery. Contact us via email or live chat.
What makes BudZoom special?
Our commitment to premium products, microdose education, sustainability, and customer rewards. We are the only dispensary in Big Bear offering curated subscriptions and THC-infused beverages.
What if I have questions or want to learn more?
Chat with a live person via live chat, or email us at hello@budzoom.com to schedule a consultation or ask product-related questions.